Hikari Soul - Privacy Policy & Terms and Conditions

Privacy Policy

Effective Date: 27 July 2025


Hikari Soul is committed to protecting your personal data and privacy in accordance with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018.

1. What We Collect

We may collect the following information when you book a session or fill in our client forms:

  • Name

  • Contact details (email, phone number)

  • Date of birth (if relevant)

  • Health or wellbeing information (with your consent)

  • Session notes (confidential)

2. How We Use Your Data

We collect and store your data to:

  • Provide safe and tailored Reiki and energy healing services

  • Manage bookings and communications

  • Maintain records for insurance and legal requirements

Your data will not be shared with third parties unless legally required.

3. Data Storage and Retention

All personal data is securely stored in encrypted formats or GDPR-compliant platforms (e.g., Google Forms, booking systems). Client records are retained for 7 years in line with professional and insurance guidelines, after which they will be securely deleted.

4. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (subject to legal/insurance obligations)

  • Withdraw consent at any time

To make a request, contact: Faye Hawliczek   Email - Hikarisoulreiki@gmail.com]